Neutral colours and natural materials create a sense of calm, creating a simple, easy living space that encourages guests to slow down, reflect and relax. Built by surfers for surfers and their friends.
In the event of prior notification of cancellation, the following cancellation fee shall apply on the full booking:
To secure your stay a 100% deposit is required. The balance of the booking amount must be paid in full on arrival.
In the case of late or incomplete deposit payment, you are regarded as being in default. Stay in Jbay will reserve the right to cancel the booking with immediate effect. You may be held responsible for a reasonable cancellation penalty (please refer to the Cancellations clause below).
If, after confirmation of your booking, you would like to make amendments to your existing booking, you need to inform Stay in Jbay in writing of such a request. Stay in Jbay is not obliged to grant such requests and extended or amended dates will be subject to availability. Where a request is made for a shorter stay than originally booked, a reasonable cancellation fee will be charged according to our cancellation policy below.
If your booking is moved to a date with a higher rate, you will have to pay the difference. If your booking is moved to a date with a lower rate, there will be no refund or credit.
If you have any further queries with regards to your booking, please contact our reservations team via info@stayinjbay.co.za or call 082 876 4340.
